VENDOM JOAILLERIE PRIVACY POLICY
Cookie List
A cookie is a small piece of data (text file) that a website – when visited by a user – asks your browser to store on your device in order to remember information about you, such as your language preference or login information. Those cookies are set by us and called first-party cookies. We also use third-party cookies – which are cookies from a domain different than the domain of the website you are visiting – for our advertising and marketing efforts. More specifically, we use cookies and other tracking technologies for the following purposes:
Strictly Necessary Cookies
These cookies are necessary for the website to function and cannot be switched off in our systems. These are usually only set in response to actions made by you which amount to a request for services, such as setting your privacy preferences, logging in or filling in forms. You can set your browser to block or alert you about these cookies, but as a result, some parts of the site may not work.
Social Media Cookies
These cookies are set by a range of social media services that we have added to the site to enable you to share our content with your friends and networks. They are capable of tracking your browser across other sites and building up a profile of your interests. This may impact the content and messages you see on other websites you visit. If you do not allow these cookies you may not be able to use or see these sharing tools.
Analytics Cookies
Analytical cookies collect or store information about your site usage, which helps us improve our website. Amongst the uses of analytical cookies are to show us which pages are most frequently visited, help us record difficulties you have with our site, track behaviors leading to product purchases, and measure how well ads perform.
Advertising Cookies
Advertising Cookies help us determine which ads to show you. To do this, these cookies use information about your behavior on our and other websites sites to target our ads. These cookies also allow us to limit the number of times you see our ads across your devices, help us personalize the ads we show you and enable us to measure the effectiveness of our marketing campaigns (e.g., measure if you purchase after seeing our ads).
Functional Cookies
Functional cookies are used to provide additional functionality on our website such as online customer support and product recommendations. They may be set by us or by third party providers whose services we have added to our pages. If you do not allow these cookies then some or all of these functionalities may not function work properly.
Personalisation Cookies
Personalisation cookies enable us to serve tailored content such as product recommendations to you, when you are visiting the webiste or interacting with our email content. These cookies access and store information about your visits, both previous and ongoing such as which products you viewed, items added to your basket and previous purchases. If you do not allow these cookies, your will get a generic version of the website or more generic email communication.
3.1 Data collected through your interaction with us
Various technologies may be used on our websites and our (mobile) applications in order to improve them, make them more user-friendly, effective and secure. Such technologies may lead to data being collected automatically by us or by third parties on behalf of us. Examples of such technologies are cookies, flash cookies and web analytics.
3.1.1 Click-stream data
When you visit one of our websites, data is sent from your browser to our server. This data makes it possible to optimise our services and improve your experience on our websites and apps. The data is automatically collected and stored by us or by third parties on our behalf.
We may collect information about your computer for system administration and to report aggregate information for internal marketing analysis purposes. This is statistical data about our users’ browsing actions and patterns.
In particular, this data may include the following:
the visitor’s IP address,
the date and time of the visit,
the referral URL (the site from which the visitor has been referred),
the pages visited on our website,
Information about the browser used (browser type and version, operating system, etc.).
3.1.2 Cookies
We use cookies on our website. Please read our Cookie Policy to find out more about our use of cookies and the privacy policies of the parties from which we use web analysis tools or of which we have integrated plug-ins on our websites.
3.2 Data provided by you
Besides the data collected by automated means, we also process data which you have provided to us.
This includes, but is not limited to:
personal data that identifies you as an individual, namely,
your contact information, including your first and last name, billing or delivery address, date of birth, telephone number, fax number, email address, credit and debit card information.
If you provide any personal data of another person, please make sure that you have the right to share that information with us, information provided at the time of registering to become a member of a VENDOM JOAILLERIE website or service (e.g. VENDOM JOAILLERIE Club), information provided when you create a Wish List or your own design, information you provide when you enter a competition or promotion sponsored by VENDOM JOAILLERIE Group or VENDOM JOAILLERIE A/S,
information you provide to us via third parties such as Facebook, Instagram, twitter,
information that you upload to or share through our site by using our services,
if you have created an online profile, the preferences and interests stored in this profile (please see below for further information concerning the profiles),
if you contact us, we may keep a record of that correspondence,
if you contact us to report a problem with our site or for technical or customer support, we may keep a record of that correspondence or conversation.
We may also ask you to complete surveys that we use for research purposes, although you do not have to respond to them. All of this data is characterized by the fact that you have provided this information yourself. We use this information for the purposes described in this Privacy Policy. You can always have your personal data corrected or object to further processing (please see subsection 6)
We may use service providers and data processors working on behalf of VENDOM JOAILLERIE. The services may include hosting and maintenance services, analysis services, e-mail messaging services, delivery services, handling of payment transactions, solvency check and address check, etc. These third parties are granted access to such personal data they require in order to be able to carry out the particular service. The service providers and data processors are contractually obliged to treat such information in the strictest confidence. They are contractually not allowed to use the data in any other way than required. The necessary steps are taken to ensure that our service providers, and the processors working on behalf of VENDOM JOAILLERIE, protect confidentiality of your data.
There may be occasions on which we disclose non-personal data to our partners in an anonymous form. Such non-personal data may include information about the number of visitors to a website or a (mobile) application during a certain period of time.
Please note that any information you post or disclose through your interaction with VENDOM JOAILLERIE (for example personal data contained in the photos, stories, comments and videos that you submit) will become public information, and may be available to visitors to the Site and to the general public.
We may disclose your information to the extent that we are under a duty to disclose or share your personal data in order to comply with any legal obligation or the directions of the Court or any other body of competent jurisdiction, or in order to enforce or apply our Privacy Policy and other agreements; or to protect the rights, property, or safety of VENDOM JOAILLERIE A/S or VENDOM JOAILLERIE Group, our employees, our customers, or others. This includes exchanging information with other companies and organisations for the purposes of fraud protection and credit risk reduction.
6.1 Right to object and unsubscribe
Emails that VENDOM JOAILLERIE sends to you that for instance contain a newsletter or marketing content include the option to unsubscribe to the receipt of such emails by following the relevant instructions in the respective email. If you do not wish to receive any emails from us, you can simply click on this unsubscribe hyperlink and we will stop sending you emails in future.
If you are not interested in any information about your behaviour at our website or (mobile) application being collected and assessed, you can opt-out of the gathering of the web analytics data as described below in subsection 11.
If you wish to withdraw your consent to receiving promotional information and offers in general, including by regular mail, email, per SMS, by telephone or by any other electronic means, you may do so at any time by writing to VENDOM JOAILLERIE Group VENDOM JOAILLERIE A/S, Capitol Park Residence, Jl. Salemba Raya No.16, Kenari, Kec. Senen, Kota Jakarta Pusat, Daerah Khusus Ibukota Jakarta 10430, indicating “data protection”, or sending an email. In case we have any doubt about your identity, we may ask you to identify yourself (e.g. by sending a copy of your passport/ Legal ID). Other than regular costs for communication, this is free of charge.
With regard to other types of messages you may receive, such as maintenance announcements or administrational notifications, receipt of such messages can only be terminated by deleting your account, as such messages are a mandatory part of user accounts and the related use of our websites and (mobile) applications. You can have your account deleted by writing an email to vendome@vendome-joaillerie.com.
6.2 Right to request information
You are entitled to gain access to some of the personal data you provide to VENDOM JOAILLERIE. By filling in this online form you may request details of the information about you that we hold and process, including the purposes for which it is used.
You can also access your personal details by logging on to your VENDOM JOAILLERIE account on www.VENDOM JOAILLERIE.com and entering you account profile details. Click on “My Profile” or ”My Account” to gain access to your personal details.
6.3 Right to request correction
You have the right to request correction, appendage, deletion or blockage of your stored personal data. To do so, send your request to using this online form. Without undue delay of receipt of your request, we will comply to the required extent. If, for any reason, we cannot comply with your request, we will contact you.
7.1 Keeping information secure
VENDOM JOAILLERIE may employ third party business partners to collect personal information on VENDOM JOAILLERIE’s behalf. In such cases, these third parties will be subject to confidentiality agreements and be instructed by VENDOM JOAILLERIE to comply fully with the VENDOM JOAILLERIE Privacy Policy.
Where we have provided you with (or where you have chosen) a password which enables you to access certain parts of our site, you are responsible for keeping this password confidential. We ask you not to share a password with anyone.
Unfortunately, transmission of information via the Internet is not completely secure. Although we will do our best to protect your personal data, we cannot guarantee the security of your data transmitted to our site; any transmission is at your own risk. Once we have received your information, we will use strict procedures and security features to try to prevent unauthorized access.
7.2 Access to your personal details
VENDOM JOAILLERIE Club: You can access and change your personal details by logging on to your account on www.VENDOM JOAILLERIE.com and enter the Club site. You can click on the “My Profile” button and you will get access to your personal details. If any of the information that you have provided us with has changed, e.g. if you change your email address or other contact details, or if you wish to cancel your registration with us, please let us know by editing your details on the “My Profile” or ”My Account” pages or by sending an email outlining the changes to: vendome@vendome-joaillerie.com. If preferred, we can also change your personal details for you. If so, please send an e-mail to the above email address or write to us at the postal address below.
If you have logged in to one of these social network sites during your visit to one of our websites or (mobile) applications, the social network site might add this information to your profile. If you are interacting with one of the Social Plug-ins, this information will be transferred to the social network site. In case you do not wish such a data transfer, please log out of your social network site before entering one of our websites or (mobile) applications.
We cannot influence this data collection and data transfer via the Social Plug-ins. Please read the privacy policies of those social networks for detailed information about the collection and transfer of personal data, what rights you have and how you can achieve satisfactory privacy settings.
In addition, to improve your user and brand experience, your data may be passed to a third party (eg Facebook) for processing in accordance with data protection and privacy regulations.
Facebook: https://www.facebook.com/privacy/policy
Twitter: https://twitter.com/en/privacy
Google : https://policies.google.com/privacy
Instagram: https://help.instagram.com/155833707900388
We use Google Maps service or Bing Maps service to assist you in finding the next VENDOM JOAILLERIE store. To facilitate this, we load an image from Google Maps or Bing Maps, saving the route data and map image on our server.
For further Information on Google Maps and their privacy policy, please see:
Google: https://policies.google.com/privacy
For further information on Bing Maps and their Privacy Policy please see:
Bing Maps: https://privacy.microsoft.com/en-US/
This further means that when visiting our website or (mobile) application, the web analytics data described above in chapter 2 – including the “click-stream data”, the data from “web beacons and tracking links” and information stored in adobe’s cookies – will be sent to adobe for analysis for and on behalf of VENDOM JOAILLERIE. Please note that if you have created an online profile at our website or (mobile) application, and if you are logged in to this profile, a unique number identifying this profile is also being sent to Adobe in order to be able to match the web analytics data to this profile.
Adobe acts as an agent to VENDOM JOAILLERIE, which means that VENDOM JOAILLERIE solely determines the purposes for which the data is being used, and that Adobe will not disclose the information to any third parties (except when required to do so by law or court order). In privacy terms, this means that VENDOM JOAILLERIE is the “controller” and Adobe the “processor”. You can find out more about the relationships between VENDOM JOAILLERIE and Adobe in the Adobe’s privacy policy under “Privacy Policy for Our Provision of Services” at https://www.adobe.com/privacy.html
If you do not wish for information about your behaviour on our website or (mobile) application to be collected and assessed by Adobe, you can apply for a visitor opt-out. This means that Adobe, depending on the type of opt-out you choose, will either anonymize the information it collects (but keep collecting the data) or completely stop collecting information about your visit. This visitor opt-out requires for you to accept a cookie being stored on your computer by Adobe. You can apply for the visitor opt-out via the link in the privacy policy section of the Adobe website.
We also work with other companies who use tracking technologies to serve ads on our behalf across the Internet. These companies may collect information about your visits to our websites or (mobile) applications and your interaction with our communications, including advertising.
Re-targeting technologies analyse your cookies and display advertisement based on your past surfing behaviour. For further information on cookies, please refer to section 2 of this privacy policy.
VENDOM JOAILLERIE
vendome@vendome-joaillerie.com
Capitol Park Residence,
Jl. Salemba Raya No.16, Kenari, Kec. Senen, Kota Jakarta Pusat,
Daerah Khusus Ibukota Jakarta 10430
Email: vendome@vendome-joaillerie.com
Any changes we may make to our privacy policy in the future will be posted on this page and, where appropriate, may be notified to you by e-mail.